The voice of contact centres and financial services

News & Blog

Here you’ll find the latest events and happenings from contact centres in Wales, as well as food for thought from the people who know the industry best.

Looking for excellent risk analytics jobs?

Financial shared service centre experts Deliotte are looking for talented individuals to be part of their Risk Advisory services.

Based in Cardiff, In addition to supporting platform technologies, you’ll be building and supporting client solutions for some of the most iconic and influential brands in the world.

Learn more about these exciting roles below…

Risk Advisory Business Support Administrator


Risk and Compliance Analyst


Quality & Risk Analyst


Quality & Risk Operations: Analyst