The voice of contact centres and financial services

Our Current Vacancies

Below you will find a list of all our current vacancies. If you can’t see one that suits your skills and preferences, please get in touch for an informal chat and we would be happy to help.
Our job listings are from our partners, contact centres and companies across Wales, from entry-level to managerial positions. The Contact Centre industry offers a wealth of opportunities at all levels – and as contact centres are Wales’ fastest-growing business sector, these opportunities are on the rise.

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Job Title: Salary: Employer: Location: Job Category: Contract Type
Collections Advisor job based in South Wales £17,000 + Annual Discretionary Bonus Link Financial Caerphilly Collections Full-time
Senior Insurance Sales Consultant Up to £27,000 WePlan Group Cwmbran Sales Full-time
Insurance Sales Manager Up to £30,000 WePlan Group Cwmbran Sales Full-time
Insurance Sales Consultant £19,500 WePlan Group Cwmbran Sales Full-time
Sales Executive job based in South Wales £18,000 WePlan Group Cwmbran Sales Executive Full-time
Claim Investigator job based in South Wales £18,000 - £19,500 WePlan Group Cwmbran Claims Full-time
Insurance Executive Competitive Moorhouse Group Ltd Caerphilly Insurance Executive Full-time
Compliance Officer job based in south Wales Competitive Moorhouse Group Ltd Caerphilly Compliance Full-time
Commercial Vehicle Insurance Executive Competitive Moorhouse Group Ltd Caerphilly Insurance Executive Full-time
Accounts Assistant Competitive Moorhouse Group Ltd Caerphilly Accounts 21hrs per week, Monday to Wednesday
Customer Support Senior Manager Approx. £35,000-£45,000 plus stock options and other benefits Monzo Cardiff Contact Centre Manager Full-Time
CUSTOMER SERVICE EXECUTIVE Competitive V12 Retail Finance Cardiff Customer Service Executive Full-time
Welsh Financial Services Graduate Programme Competitive Welsh Financial Services Graduate Programme Cardiff Financial Services
Business Operations Regulatory Analyst Competitive Aon Cardiff Analyst Full-time
Motor Account Handler job Competitive Aon Cardiff Account Handler Full-time
AON Private Clients Administrators Competitive Aon Cardiff Administrator Full-time
Enterprise Administrator (6 month FTC) Competitive Aon Cardiff Administrator Full-time (6 month FTC)
Debt Advisor £18,053 Dwr Cymru Welsh Water Cardiff Debt Collection Full-Time
Customer Advisor £18,053 Dwr Cymru Welsh Water Cardiff Customer Service Advisor Full-Time
Analyst U1, Quality and Risk Operations Competitive Deloitte Cardiff Analyst Full-time
Analyst U1, Personal Independence, Quality & Risk Operations Competitive Deloitte Cardiff Analyst Full-time
Associate, P1, Business Intelligence Services (Arabic speaker) Competitive Deloitte Cardiff Research Full-time
Analyst U1, Quality and Risk Operations Competitive Deloitte Cardiff Analyst Full-time
Analyst U1, Quality and Risk Operations Competitive Deloitte Cardiff Analyst Full-time
Part-Time Customer Service Adviser – Business Banking £12,500 base salary HSBC Swansea Customer Service part-time 5pm-10pm Monday to Friday plus one in every 4 Saturdays 12pm-5pm.
Customer Service Associate Apprenticeship 2019 £17,436 starting HSBC Swansea Apprenticeship Full-time
Customer Service Advisor £17,436 starting salary HSBC Swansea Customer Service Advisor Full-time
Administrator job based in Cardiff Competitive Aon Cardiff Administrator Full-time
PAX & Managed Programmes Account Handler Competitive Aon Cardiff Account Handler Full-time
Motor Account Handler job based in Cardiff Competitive Aon Cardiff Claims Full-time
Strategy & Operations, Entry Level Apprenticeship with Deloitte Competitive Deloitte Cardiff Apprenticeship Full-time
Retail Customer Service Advisor Competitive BUUK Cardiff Customer Service Full-time
Sales Advisor: Sunlife £30,000 (OTE) Firstsource Cardiff Sales advisor Full-time
Training School Coordinator (12 month contract) Competitive Atradius Cardiff Business Support Full-time
Customer Service Adviser – Business Banking £20,025 HSBC Swansea Customer Service Full-time
Analyst U1, Personal Independence, Quality & Risk Operations Competitive Deloitte Cardiff Business Services Full-time
Administrator, Engagement Support Centre Competitive Deloitte Cardiff Business Support Full-time
Analyst U1, Quality and Risk Operations Competitive Deloitte Cardiff Analyst Full-time
FT+PT Customer Service and Retention Adviser roles Starting salary £18,872 / £9.81 per hour SSE Cardiff Customer Service Full-time and part-time hours available
Global Finance Analyst, Tax and Immigration Competitive Deloitte Cardiff Analyst Full-time / Permanent
Collections Advisor £17,000 + bonus and flexible benefits Link Financial Outsourcing Caerphilly Customer Service Full-time
Resourcing Customer Service Advisor – Evening £9.62 per hour 5% flexible benefits SSCL Newport Customer Service Advisor Full-time / 12 month contract
Recruitment Team Leader x2 £20,000 plus 5% flexible benefits (pro rata) SSCL Newport Business Support Full-time / 12 month contract
Senior Associate, Financial Crime & Ethics team Competitive Deloitte Cardiff Financial Services Full-time