The voice of contact centres and financial services

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Current Vacancies

Below you will find a list of all our current vacancies. If you can’t see one that suits your skills and preferences, please get in touch for an informal chat and we would be happy to help.
Our job listings are from our partners, contact centres and companies across Wales, from entry-level to managerial positions. The Contact Centre industry offers a wealth of opportunities at all levels – and as contact centres are Wales’ fastest-growing business sector, these opportunities are on the rise.

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Job Title: Salary: Employer: Location: Job Category: Contract Type
Customer Care Advisor £18,433 Dwr Cymru Welsh Water Cardiff Admin/Support Full-Time
Commercial Collections Advisor £18,433 Dwr Cymru Welsh Water Cardiff Collections Full-Time
HR & Payroll Analyst – Newport £33,237 Wales and West Utilities Newport Human Resources Full-time
MI Analyst job based in Cardiff £30,000 - £35,000 salary (dependant on experience) Rostella Cardiff Analyst Full-time
Service Centre Team Leader £28,000 - £32,000 dependant upon experience. Rostella Cardiff Team Leader Full-time
Front-end web developer job based in Cardiff £22,000 - £25,000 salary (dependant upon experience) Rostella Cardiff Developer Full-time
Senior Analyst: Client acceptance Competitive Deloitte Cardiff Analyst Full-time/Part-time
Analyst, Investigations & Insider Threat Competitive Deloitte Cardiff Analyst Full-time
Litigator job based in south Wales £25,000 - £32,000 + Bonus Scheme Stephens Wilmot Solicitors Cwmbran Legal Full-time
Analyst: Investigations & Insider Threat – Quality Risk & Security Competitive Deloitte Cardiff Analyst Full-time/Part-time
Analyst (Screening team), Quality, Risk & Security Competitive Deloitte Cardiff Analyst Full-time/Part-time
Business Support Administrator: Cardiff Centre of Excellence Competitive Deloitte Cardiff Admin/Support Full-time/Part-time
Customer Support Officer based in Bridgwater £26,905 Wales and West Utilities Bridgwater Customer Service Full-time
Business Support Administrator: Engagement Support Services Competitive Deloitte Cardiff Business Support Full-time
Remote: Team Leader job based in Cardiff Salary approx. £22,000-£28,000 (dependent on skills and experience) plus stock options and other benefits. Monzo Bank Cardiff Team Leader/Manager Full-Time
Senior Manager job based in Cardiff Salary approx. £30,000-£45,000 (dependent on skills and experience) plus stock options and other benefits. Monzo Bank Cardiff Team Leader/Manager Full-Time
Asset Manager job based in Newport £48,284 Wales and West Utilities Newport Operations Full-time
Financial Analyst job based in Newport Competitive Wales and West Utilities Newport Financial Services Full-time
Customer Support Administrator Competitive Hodge Bank Cardiff Customer Service Full-time
Analyst/Senior Analyst, Financial Crime & Ethics Competitive Deloitte Cardiff Analyst Full-time
Engagement Support Service – Business Support Analyst Competitive Deloitte Cardiff Business Support Full-time
Administrator, Engagement Support Centre Competitive Deloitte Cardiff Admin/Support Permanent: Full-time and part-time available
Finance Support Analyst, Engagement Support Services Competitive Deloitte Cardiff Analyst Full-time
Analyst, Personal Independence, Quality, Risk and Security Competitive Deloitte Cardiff Analyst Full-time
Analyst, CDD, Quality, Risk and Security Competitive Deloitte Cardiff Analyst Full-time
Data Assessment Analyst, Quality, Risk & Security Competitive Deloitte Cardiff Analyst Full-time
Cardiff based Team Leader £25,000 - £35,000 depending on experience Monzo Bank Cardiff Contact Centre Manager Full-Time
Admin Assistant jobs with Wales and West Utilities £19,670 on a 24 month fixed term contract Wales and West Utilities Newport Admin/Support Full-time
Team Leader job based in Cardiff Negotiable dependent upon experience; between £25,000 - £35,000 per annum, options and other benefits Monzo Bank Cardiff Team Leader/Manager Full-Time
Collections Advisor job based in South Wales £17,000 + Annual Discretionary Bonus Link Financial Caerphilly Collections Full-time
Strategy & Operations, Entry Level Apprenticeship with Deloitte Competitive Deloitte Cardiff Apprenticeship Full-time
Retail Customer Service Advisor Competitive BUUK Cardiff Customer Service Full-time
Resourcing Customer Service Advisor – Evening £9.62 per hour 5% flexible benefits SSCL Newport Customer Service Advisor Full-time / 12 month contract
Recruitment Team Leader x2 £20,000 plus 5% flexible benefits (pro rata) SSCL Newport Business Support Full-time / 12 month contract