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Job Title: Recruitment Team Leader x2

Salary: £20,000 plus 5% flexible benefits (pro rata)

Employer: SSCL

Location: Newport

Job Category: Business Support

Contract Type: Full-time / 12 month contract

Job Description

Role Overview

As a member of the Recruitment Management Team based in Newport, you will be responsible for the day to day management of recruitment services delivered to the Police Client

You will managing a team responsible for delivering a range of customer and transactional services such as coordinating individual or volume recruitment campaigns and assessments, progressing successful candidate’s offers, delivery of pre-employment screening checks and dealing with candidate’s questions through the recruitment lifecycle.

There is a requirement for team members to make regular outbound calls to potential new joiners to proactively engage the individual ensuring they complete all necessary steps of the process in a timely fashion assisting in the delivery of recruitment targets.

The successful candidate will need to be outcome driven supporting the team to deliver the overall workforce plan. This will include a requirement to assist in outbound calling with the aim of utilising influencing skills to secure new joiners who would otherwise have disengaged with the process.

Recruitment Team Leader Key Responsibilities:

– Leading a small recruitment team – Motivate, and develop the team encouraging effective communication.

– Deliver the recruitment service through the team which achieves all time, quality and cost requirements.

– Delivery of internal and external recruitment targets

-Adopts an approach to train, coach and mentor team members ensuring they have the knowledge, skills and tools to deliver the service.

– Design resource plans which meet the business need ensuring the right resources are available to deliver the highest level of service.

– Identify and manage improvements within own area.

– Provide high quality, accurate and timely documentation both on paper and online

– Comply with regulatory requirements and standard operating practices where applicable.

– Collect and provide statistical data/reports as required.

– Create and maintains great relationships with a range of stakeholders and suppliers.

Recruitment Team Leader Skills

– Ability to lead and motivate a small teams

– Ability to set and achieve performance targets
Experience of delivering a high quality customer service in a professional manner which creates confidence and trust

– Excellent verbal communication skills essential

– Effective team player who constantly displays commitment and flexibility

– Assimilates and applies policies and procedures consistently

– Effective problem solver

– Excellent organisational skills

Hours: 4pm-10pm Monday – Friday

About the Company

SSCL is a joint venture between the Cabinet Office and Sopra Steria who delivers a range of high quality shared services for our Government and Police clients, enabling them to operate more efficiently and more effectively. SSCL provide Finance & Accounting, HR & Payroll and Procurement as well as specialist client-specific services.

SSCL has five UK Centres of Excellence and, by streamlining and modernising systems and processes in the back office, we are transforming the way these services are delivered – providing better value for our clients and better value for the UK taxpayer.


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