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Job Title: PAX & Managed Programmes Account Handler

Salary: Competitive

Employer: Aon

Location: Cardiff

Job Category: Account Handler

Contract Type: Full-time

Job Description

We are currently looking to recruit an experienced account handler to join our team in Cardiff.

The role:

– Liaise with existing clients and discuss any needs they may have surrounding their insurance account

– Ascertain further opportunities to satisfy the client’s full insurance needs

– Maintain accurate records and produce relevant documentation when needed

– Be available to deal with client calls / emails

– Grow client where possible i.e. promote other insurance options – motor/ building/ trade etc.

– Fully understand the client requirement

– Negotiate renewals with existing clients

You bring knowledge and expertise:

– Experience of working in the insurance market

– Very strong interpersonal, communication skills both written and verbal

– Inbound call experience directly from customers being first point of contact

– Highly organised and have strong analytical skills

– Able to build and maintain relationships with customers

– Excellent customer service skills

– Able to negotiate renewals with customers successfully

Our Colleague Experience

Every day, our colleagues make a difference, work with the best, own their potential, and value one another. Together, we share this one purpose: to empower economic and human possibility around the world. This unifying goal is at the heart of our identity, and it lives in everything we do. To learn more about our colleague experience, visit Aon Colleague Experience.

We offer you

A competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization. Aon is an equal opportunities employer. Aon’s recruitment and selection policy ensures the best possible skill mix of colleagues and the highest quality candidates are appointed using objective job-related criteria.

About Aon

Aon plc (NYSE:AON) is a leading global professional services firm providing a broad range of risk, retirement and health solutions. Our 50,000 colleagues in 120 countries empower results for clients by using proprietary data and analytics to deliver insights that reduce volatility and improve performance.

Aon is an equal opportunities employer. Aon’s recruitment and selection policy ensures the best possible skill mix of colleagues and the highest quality candidates are appointed using objective job-related criteria.

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