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Job Title: Operations and Support Assistant, Risk Advisory

Salary: Competitive

Employer: Deloitte

Location: Cardiff

Job Category: Operations

Contract Type: Full-time / Permanent

Job Description

Deloitte Solutions Factory is looking for Cloud/DevOps engineers who are passionate about building and supporting applications at scale in cloud platforms such as AWS.

In this role you will be based in our Cardiff delivery centre and work on projects with our business and supporting functions. You will architect and build cloud-based solutions using a wide range of technologies and the full range of AWS services, working alongside people with a diverse range of skillsets.

Your role

Your role will have multiple responsibilities depending on the project type. In one project you might contribute to building an application optimised for the cloud, using automation to test and deploy the application into production. In another project you might convert manual runbook or provisioning processes and automate them using tools such as CloudFormation.

From an operations perspective, you will be required to set up monitoring and alerting for AWS/Azure workloads and to participate in a 24×7 on-call schedule.

– Support cloud architecture and solutions optimised for AWS/Azure to meet project requirements

– Create and maintain continuous Cloud platform monitoring and respond to alerts

– Contribute to setting up and managing backups, patching, upgrades of different technologies and AV/malware software across the environments

– Support the CloudOps engineers in setting up security on AWS environments to ensure the infrastructure is aligned with Cloud Security Standards

– Contribute to fixing security vulnerabilities identified on the AWS Cloud platform

– Apply best-practice knowledge as shared by Deloitte cloud teams

– Provide first and second line technical support to a variety of stakeholders – be able to identify and troubleshoot technical issues and resolve or escalate as appropriate to SMEs

Your work, your choice

How long does impact take? How long is a piece of string? How many seconds does a solution contain? How can we possibly tell? After all, impact can be huge or small. Immediate or years in the making. At Deloitte we believe the best impact is the value we add, not the hours we sit at our desk.

We, therefore, carefully consider agile ways of working, both formal and informal, that allow for the best impact for our people and our clients. If the working pattern you are looking for is not specifically indicated below, we are happy to discuss alternative arrangements.


Your professional experience

– A bachelor’s degree or evidence of strong technical skills through work or other ventures

– Flexible multi-taskers. This is a dynamic role and you’ll be working on multiple projects at the same time

– Enthusiastic team players who can also be relied upon to take the initiative and solve problems on their own

– Confident and professional communicators who aren’t afraid to ask questions

– Ability to adapt to new technologies, learn quickly and pass on this knowledge to other team members

– Strong problem solving and troubleshooting skills

– Participate in 24×7 on-call rota

– Experience working with Cloud technologies, Visualisation tools, SQL or Python would be advantageous, as would experience of working with a structured programming language

– Occasional travel to other Deloitte sites

– Experience working with Cloud technologies, Visualisation tools, SQL or Python would be advantageous, as would experience of working with a structured programming language


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