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Job Title: Customer Service Adviser

Salary: £17,523 - £18,496

Employer: Lloyds Banking Group

Location: Newport

Job Category: Customer Service Advisor

Contract Type: Full-Time

Job Description


Shift pattern: Continental

Shift operating hours
07:00-23:00

No. of days scheduled

Maximum of 4 out of 7 (over a Mon-Sun weekly period, ‘4 days on 4 days off’)

Weekend working

Maximum of 8 weekend days over an 8 week period

Non work days (NWD’s)

Fixed as part of 8 week pattern and will not be moved once released

Shift span

Fixed 10 hour shifts. Minimum of 30 hours and a maximum of 40 hours per week

Start/finish timesNotice period

Minimum of 8 weeks notice of confirmed shift pattern

Salary: £17,523 – £18,496 plus the following increases: 20% (Mon-Fri) 30% (Sat-Sun) for hours between 8pm

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