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Job Title: Connections Administration Assistant – Newport

Salary: £20,261

Employer: Wales and West Utilities

Location: Newport

Job Category: Customer Service

Contract Type: Full-time

Job Description

Are you looking for a new challenge?

We’re looking for a number of Admin Assistants on 18-month Fixed Term contracts to provide a range of administrative services to Network Support (Connections) and contribute to the achievement of the business-wide objectives.

We’ll trust you to:

Operate office systems, process documents, maintain accurate records and access information in support of Connections activities.

Provide administrative support to the Connections process and support sections to assist in the achievement of Connections objectives.

Resolve enquiries from both internal and external sources, providing written, face to face or oral responses as necessary to ensure Customer/Consumer satisfaction in the line with Standards of Service.

Compile standard schedules and statistical data, using computer systems as necessary, in accordance with the relevant procedures and guidelines in order to provide Management Information.

You’ll need to have:

The ability to deal with both written and oral enquiries and ensure that they are effectively resolved with prescribed standards of service.

Excellent numerate and communication skills, both written and oral, and a high standard of keyboard skills

The ability to use computer systems, calculators and general office facilities

You can read a detailed job description here.

As we are a safety critical organisation, all offers of employment are subject to drug & alcohol screening.

What’s in it for you?

At Wales & West Utilities we believe people are our greatest asset and therefore we are committed to supporting each and every colleague in maintaining their wellbeing, both in their personal lives and at work.

To support this we offer a package which includes:

– Starting salary of £20,261
– 25 days annual leave plus bank holidays
– Competitive pension scheme
– Flexible benefits options
– Comprehensive training
– The way we do things

Wales & West Utilities is a values-based business. You can find out more here.

Applying For The Job

Apply direct for the job by clicking here


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