The voice of contact centres and financial services

Our Current Vacancies

Below you will find a list of all our current vacancies. If you can’t see one that suits your skills and preferences, please get in touch for an informal chat and we would be happy to help.
Our job listings are from our partners, contact centres and companies across Wales, from entry-level to managerial positions. The Contact Centre industry offers a wealth of opportunities at all levels – and as contact centres are Wales’ fastest-growing business sector, these opportunities are on the rise.

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Job Title: Salary: Employer: Location: Job Category: Contract Type
Customer Resolutions Executive Competitive V12 Retail Finance LTD Cardiff Customer Service Executive Full-time / Permanent
Collections Advisor Competitive V12 Retail Finance LTD Cardiff Customer Service Full-time / Permanent
Customer Resolutions Team Administrator Competitive V12 Retail Finance LTD Cardiff Customer Service Full-time / Permanent
Customer Experience Advisor £16,303 - increase to £16,701 after 6 months Dŵr Cymru Cardiff Customer Service Full-time
Sky Outbound Sales Advisor £18,000 plus uncapped commission + benefits Firstsource Cardiff Bay Sales Full-time / Permanent
Quality & Risk Operations: Analyst Competitive Deloitte Cardiff Analyst Full-time
Quality & Risk Analyst (Firm Independence) Competitive Deloitte Cardiff Risk Analyitics Full-time
Assistant: Risk Analytics Competitive Deloitte Cardiff Risk Analyitics Full-time