The voice of contact centres and financial services

Our Current Vacancies

Below you will find a list of all our current vacancies. If you can’t see one that suits your skills and preferences, please get in touch for an informal chat and we would be happy to help.
Our job listings are from our partners, contact centres and companies across Wales, from entry-level to managerial positions. The Contact Centre industry offers a wealth of opportunities at all levels – and as contact centres are Wales’ fastest-growing business sector, these opportunities are on the rise.


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Job Title: Salary: Employer: Location: Job Category: Contract Type
Customer Service Officer Competitive BUUK Cardiff Customer Service Part-time
Customer Service Advisors £16,303 - £16,701 Dwr Cymru Cardiff Customer Service Advisor Full-time
HR Services Assistant £18,315 DS Smith Caerphilly Human Resources Full-time / Permanent
Customer Service Representative £18,506 DS Smith Caerphilly Customer Service Full-time / Permanent
Sales Support Consultant £16,500 to £18,000 ActiveQuote Cardiff Admin/Support Full-Time
Advisor £15,952 rising to £16,822 per annum Virgin Atlantic Swansea Sales advisor Full-time
Customer Experience Advisor £18,000 plus uncapped commission + benefits Firstsource Cardiff Outbound Sales Full-time / Permanent
Customer Service Consutant £18,816 HM Revenue & Customs Cardiff Customer Service Full-time