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Job Title: Motor Claims Handler

Salary: £17,250+ average incentive earnings of £2,500 per year

Employer: Admiral

Location: Cardiff

Job Category: Claims

Contract Type: Full-time

Job Description

The role of a Claims handler is exciting, challenging and highly rewarding. This is your opportunity to join an innovative, fast-paced, evolving company that will empower you to take care of our customers in their time of need. Our Claims Department contains a vast variety of roles and opportunities, and this is your opportunity to become a part of Admiral.

Whether you’re in Claims Service dealing with our insured customers or in Claims Third Party liaising with third parties and their representatives – no two claims will be the same. Our staff put the customer first, and we encourage your suggestions on how we can continue to exceed their expectations while providing a market leading service.

Being involved in an incident is a difficult time for our customers, and it’s your job to be there for them. Working with us will give you the opportunity to assist those in need in difficult times, by reassuring and supporting them throughout the claim process. While doing this, Admiral Claims can offer you a wide range of opportunities as not only a job but a career.

Claims have a variety of departments and teams; whether you begin a role in Service or Third Party, you should expect to:

– Communicate with customers via telephone, writing, email and in some departments, web-

– Manage allocation of customer claims, involving elements of both customer, third parties
or suppliers

– Work with colleagues, departments, suppliers and third parties to complete full

– Provide a first class service, showing empathy, understanding and compassion when our
customers need us most

– Make a difference, whether this is when speaking to customers or making the workplace an
even better place to be.

Admiral has an honest, open culture that’s whole-heartedly focused on four key areas: communication, equality, reward and fun. We believe that ‘People who like what they do, do it better’; therefore culture is an integral part of working for Admiral. Expect an environment that rewards hard work and determination, while having a bit of fun along the way!

As part of the Claims Department, you’ll immediately have access to a vast range of support and opportunities. It’s crucial that you can demonstrate a resilient and pro-active approach to working within a fast-paced, evolving environment – if this sounds like something you’re suited to then we’ll do all we can to help you to take the next step in your career.

Following the application process, we will consider your skills and experience and initially place you in one of the departments in Claims.

We have some start dates over the course of the next three months, and should you be successful in your application, we will discuss suitable dates during your telephone interview.

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