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Job Title: Fraud Prevention Officer

Salary: Competitive

Employer: V12 Retail Finance

Location: Cardiff

Job Category: Fraud Prevention

Contract Type: Full-time

Job Description

Job Purpose

Responsible for working retail finance applications and completing necessary fraud prevention checks

Key Responsibilities

– Applying security checks and making lending decisions in accordance with the company’s lending policies & procedures

– Work to agreed SLA’s and escalate priority cases to enhance customer experience

– To review applications and identify potential cases of both first and third party fraud in order to mitigate fraud losses

– Act as a CIFAS and SIRA fraud contact and ensure accurate reports of fraud to the relevant databases

– Self-motivated and takes accountability for own workloads with minimal supervision when required

– Support Fraud Prevention Manager in daily role and ensure fraud losses are kept to a minimum

– Work in accordance with the Financial Crime Team highlighting any potential fraud issues and referring appropriate cases when required


– Good knowledge of lending application processes & systems

– Understanding of fraud systems including CIFAS and SIRA with a sound knowledge of fraud categories and relevant refer rules


– Good communication skills – verbal and written

– Motivation skills to drive ideas/improvements

– Fraud understanding and awareness

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