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Job Title: Fraud Prevention Associate

Salary: Competitive

Employer: V12 Retail Finance

Location: Cardiff

Job Category: Fraud Prevention

Contract Type: Full-time

Job Description

Job Purpose

Responsible for providing support to the Fraud Prevention team in working retail finance applications and completing necessary fraud prevention checks

Key Responsibilities

– Assist with the completion of admin tasks including ID Fraud Check fails (suspend list)

– Applying security checks in accordance with the company’s lending policies & procedures

– Work to agreed SLA’s and escalate priority cases to enhance customer experience

– Review applications and identify potential cases of both first and third party fraud in order to mitigate fraud losses

– Self-motivated and takes accountability for own workloads with minimal supervision when required

– Support the Fraud Prevention team in ensuring fraud losses are kept to a minimum

– Work in accordance with the Financial Crime Team highlighting any potential fraud issues and referring appropriate cases when required

Knowledge/Experience

– Good knowledge of lending application processes & systems

Skills

– Good communication skills – verbal and written
– Motivation skills to drive ideas/improvements
– Fraud understanding and awareness

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