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Job Title: Complaints Handler

Salary: Up to £22,000

Employer: MotoNovo Finance

Location: Cardiff

Job Category: Customer Service

Contract Type: Full-time / Permanent

Job Description

We are looking for experienced Complaint Handlers to join our Customer Care Team. Due to the continued growth here at MotoNovo Finance there has never been a more exciting time to join us and a lot of opportunity on this integral department.

You will proactively manage your own case load, regularly communicating with our customers and third parties. You will be required to provide customer feedback in a professional manner and in line with company policies and procedures.

We are looking for candidates with excellent communication and written skills. The role involves a large amount of responsibility so being able to make your own decisions is critical.

For the full breakdown of responsibilities please download the job description.

We are committed to the achievement of equal opportunities.

Please be aware that MotoNovo Finance reserves the right to close this vacancy early should sufficient applications be received.

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