The voice of contact centres and financial services


Get to grips with the contact centres and call centres in Wales – learn more about finding your place in Wales’ fastest growing business sector.


What’s it really like to work in a contact centre?

We speak to both industry leaders and staff on the front line about their lives and careers in contact centres – and hear a few good stories along the way…

Pick a section to check out some fantastic insights.

Over To You

Do you work in a contact centre? We want to hear your stories…
Find Out More