The voice of contact centres and financial services

About buzzwales

buzzwales is an iniative from the Welsh Contact Centre Forum, which currently represents over 200 contact centre employers in Wales.

For some, it’s the satisfaction that comes from being able to genuinely help customers, the knowledge of a job well done.

For others, it’s the multiple career paths and the chance to build up those much-sought after skills that employers really want.  Whatever their favourite aspect of the job, Wales’ contact centre and financial services employees are enjoying being part of two exciting, growing industries – one that’s providing new pathways for thousands of jobseekers in Wales.

buzzwales is packed with all the information, interviews and employer profiles you need to get an insight into contact centres and financial services, and our jobs section is frequently updated with career opportunities from our partners.

If you need to contact us, please see details here.

buzzwales is an initiative from the Welsh Contact Centre Forum, which currently represents over 200 contact centre employers in Wales. This website is run by the Forum, with the assistance of some of Wales’ largest industry employers.

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